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Frequently Asked Questions

Cake World is happy to answer your queries

How do I order a cake?

Browse our catalog of cakes and place order by choosing the weight, flavour, message on cake and eggless or egg option. Once you choose these criteria’s you will have to click “Add to Cart" button, then you will see a pop up asking whether you would like to continue shopping or checkout. Click “Checkout". In the checkout page you will have to type the correct address, delivery date & time and make the payment using our payment gateway. Once the payment is successful, you will receive a notification SMS and email conveying the same.

Your Order will be received and the ‘The Cake World’ team will call you back on your phone number to confirm the order.

How do I make the payment?

Payment can be made using credit cards, debit cards, Paytm wallets or UPI. We do not accept cash on delivery currently.

Does your delivery cover the entire area?

No. We cover 3 Km radius from all our Outlets.

How long does the delivery take?

Delivery of each cake may vary based on the work involved.

1KG Flavour cakes – 3 hrs delivery time

Express Delivery – 2 hrs delivery time

3D Cakes –  3 hrs delivery time

Cream Cakes – 5 hrs delivery time

Fondant Cakes – 48 hrs delivery time

How do I cancel an order?

If the cancellation request comes to The Cake World before 48 hours before the delivery time 200 rupees  cancellation charge will be applied and the remaining amount will be refunded to the customer bank account in 7- 15 days.

NO cancellation requests are accepted on order placed in following categories.

  1. There is no cancellation for orders placed under the ‘Express Delivery’ category.
  2. Same day mid-night delivery orders can not be cancelled.
  3. Cakes on Offers can not be cancelled and no refund is initiated for them.

How do I place bulk orders online?

For cakes more than 3 numbers – You will have to call our number +91-9789000161

Where is 'The Cake World' store located?

You can check our store locations here : https://shop.thecakeworld.online/stores

I need to buy lot of cakes. Can I get a discount?

Please contact +91 9789000161 for bulk orders and latest on going discounts and sales.

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